Spectrum

At a Glance ***May 5, 2023*** Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Video Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Who are you? No matter your background, our training program can put you ahead of the curve on all the latest Spectrum video technology. We’ll help you develop the skills to get comfortable in your role. Your dedication and resourcefulness, paired with the strength of our leading suite of video products, keep video services...

At a Glance “Spectrum was recently awarded a “Best-in-State Employer” in Wisconsin by Forbes in 2020!  We are growing and adding to our inbound Customer Care team in our Appleton Call Center. We provide some of the best benefits in the Fox Valley, such as:   Free home cable (includes HBO/premium channels), internet and home phone Discounted mobile phone services 13 weeks of comprehensive paid training Excellent Professional Growth Program with up to a 5% increase within first year 6% dollar for dollar 401k match plus an additional 3% for a Retirement Fund Tuition Reimbursement up to $10,000 a year! Low cost health, vision and dental insurance within your first 30 days What to expect in this role: It's about building relationships and turning the knowledge you gain in training into customer service wins. Our representatives make a real difference to customers and the company, providing over-the-phone video support and repair services that keep people connected....

At a Glance Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Video Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Who are you? No matter your background, our training program can put you ahead of the curve on all the latest Spectrum video technology. We’ll help you develop the skills to get comfortable in your role. Your dedication and resourcefulness, paired with the strength of our leading suite of video products, keep video services flowing smoothly and...

Spectrum Networks is looking for   enthusiastic, talented and driven individuals to join the best and brightest in gathering, producing and delivering stories that make a difference within our community!  Our commitment is to engage viewers with relevant, character-driven stories that are important to the local communities we serve.      Who we are:     Spectrum Networks is a series of 30 + local news and regional sports networks owned and operated by Charter Communications, Inc. Spectrum Networks seeks to provide the most essential local news and information, cultivating relevant and thoughtful conversations that foster informed and engaged communities.     The Environment:     Spectrum News operates in a 24-hour news cycle which can require employees to be flexible and available to work various shifts, including early morning, late evenings, weekends and holidays.      Being on our team means … You’re ready to...

At a Glance THIS POSITION IS ONSITE IN A CALL CENTER ENVIRONMENT Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Video Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. CLASS STARTING  April 18th, 2023 Extensive training provided for 13 weeks from Tuesday through Saturday 10:00a.m-7:00p.m. After completion of training must be flexible to work a schedule of 1:00pm-10pm with two days off. Who are you? No matter your background, our training program can...

Spectrum Networks is looking for   enthusiastic, talented and driven individuals to join the best and brightest in gathering, producing and delivering stories that make a difference within our community!  Our commitment is to engage viewers with relevant, character-driven stories that are important to the local communities we serve.      Who we are:     Spectrum Networks is a series of 30 + local news and regional sports networks owned and operated by Charter Communications, Inc. Spectrum Networks seeks to provide the most essential local news and information, cultivating relevant and thoughtful conversations that foster informed and engaged communities.     The Environment:     Spectrum News operates in a 24-hour news cycle which can require employees to be flexible and available to work various shifts, including early morning, late evenings, weekends and holidays.      Being on our team means … You’re ready to...

      ***START DATE APRIL 7, 2023*** At a Glance Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Video Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Who are you? No matter your background, our training program can put you ahead of the curve on all the latest Spectrum video technology. We’ll help you develop the skills to get comfortable in your role. Your dedication and resourcefulness, paired with the strength of our leading suite of video products, keep...

CUSTOMER SERVICE REPRESENTATIVE $20/hr Next Start Date: May 1st, 2023 Training Schedule: Sunday - Thursday 1:00PM - 9:30PM  Evening and Weekend availability required At a Glance Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Video Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Who are you? No matter your background, our training program can put you ahead of the curve on all the latest Spectrum video technology. We’ll help...

PAY RATE - $20.00 per hour! Contingent Start Date: May 5, 2023 13 Weeks Paid Training: Tuesday thru Saturday Night and Weekend Availability Required At a Glance Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Video Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Who are you? No matter your background, our training program can put you ahead of the curve on all the latest Spectrum video technology. We’ll help you develop the skills to get comfortable in...

At a Glance ***Start Date: April 28, 2023*** Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Video Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Who are you? No matter your background, our training program can put you ahead of the curve on all the latest Spectrum video technology. We’ll help you develop the skills to get comfortable in your role. Your dedication and resourcefulness, paired with the strength of our leading suite of video products, keep...

Company Overview Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.   This position is eligible to work in a hybrid work model (combination of in-office and remote days) JOB SUMMARY Provide basic to intermediate desktop support on a variety of issues through identification, research, and resolution of technical problems. Manage...

THIS IS ON SITE AT OUR 95 HIGGINS STREET, WORCESTER, MA. CALL CENTER.  HOURS AROUND 12-8:30PM AND WILL INCLUDE AT LEAST 1 WEEKEND DAY. 40 HOURS PER WEEK. Must be able to train first 13 weeks, Tuesday-Saturday from 12-8:30pm. At a Glance Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Video Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Who are you? No matter your background, our training program can put you ahead of the curve on all the...