12 jobs found

At a Glance ***June 9, 2023*** Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Video Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Who are you? No matter your background, our training program can put you ahead of the curve on all the latest Spectrum video technology. We’ll help you develop the skills to get comfortable in your role. Your dedication and resourcefulness, paired with the strength of our leading suite of video products, keep video services...

At a Glance Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Video Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Who are you? No matter your background, our training program can put you ahead of the curve on all the latest Spectrum video technology. We’ll help you develop the skills to get comfortable in your role. Your dedication and resourcefulness, paired with the strength of our leading suite of video products, keep video services flowing smoothly and...

At a Glance Hours are around 12-8:30PM including at least 1 weekend day, 40 hours per week. Must be able to train first 13 weeks, Tuesday-Saturday from 12-8:30pm. (paid) Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Video Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Who are you? No matter your background, our training program can put you ahead of the curve on all the latest Spectrum video technology. We’ll help you develop the skills to get...

PAY RATE - $20.00 per hour! Contingent Start Date: July 21, 2023 13 Weeks Paid Training: Tuesday thru Saturday Night and Weekend Availability Required At a Glance Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Video Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Who are you? No matter your background, our training program can put you ahead of the curve on all the latest Spectrum video technology. We’ll help you develop the skills to get comfortable...

At a Glance THIS POSITION IS  ONSITE  IN A CALL CENTER ENVIRONMENT $20.00 per hour CLASS STARTING  JUNE 27th, 2023 Extensive training provided for 13 weeks from Tuesday through Saturday 10:00a.m-7:00p.m. After completion of training must be flexible to work a schedule of 1:00pm-10pm with two days off. Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Video Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Who are you? No matter your background, our training...

*** START DATE: July 7, 2023 *** At a Glance Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Video Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Who are you? No matter your background, our training program can put you ahead of the curve on all the latest Spectrum video technology. We’ll help you develop the skills to get comfortable in your role. Your dedication and resourcefulness, paired with the strength of our leading suite of video...

CUSTOMER SERVICE REPRESENTATIVE $20/hr Next Start Date: July 5th, 2023 Training Schedule: Sunday - Thursday 1:00PM - 9:30PM  Evening and Weekend availability required Join us for our Hiring Event: When: Thursday, May 25th, 2023 Time: 4PM - 7PM Where: AppleTree Business Park, 2875 Union Rd, Cheektowaga, NY 14227 Candidates are encouraged to complete the application and assessment prior to coming in.  This will expedite the interview process with a member of our leadership team.  We look forward to seeing you! At a Glance Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Video Repair Representatives use patience and effective communication skills to uncover customer needs, answer...

At a Glance ***Start Date:June 30, 2023*** Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Video Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Who are you? No matter your background, our training program can put you ahead of the curve on all the latest Spectrum video technology. We’ll help you develop the skills to get comfortable in your role. Your dedication and resourcefulness, paired with the strength of our leading suite of video products, keep video...

At a Glance   “Spectrum was recently awarded a “Best-in-State Employer” in Wisconsin by Forbes in 2020!  We are growing and adding to our inbound Customer Care team in our Appleton Call Center. We provide some of the best benefits in the Fox Valley, such as:   Free home cable (includes HBO/premium channels), internet and home phone Discounted mobile phone services 13 weeks of comprehensive paid training Excellent Professional Growth Program with up to a 5% increase within first year 6% dollar for dollar 401k match plus an additional 3% for a Retirement Fund Tuition Reimbursement up to $10,000 a year!...

Spectrum Networks is looking for   enthusiastic, talented and driven individuals to join the best and brightest in gathering, producing and delivering stories that make a difference within our community!  Our commitment is to engage viewers with relevant, character-driven stories that are important to the local communities we serve.      Who we are:     Spectrum Networks is a series of 30 + local news and regional sports networks owned and operated by Charter Communications, Inc. Spectrum Networks seeks to provide the most essential local news and information, cultivating relevant and thoughtful conversations that foster informed and engaged communities.     The Environment:     Spectrum News operates in a 24-hour news cycle which can require employees to be flexible and available to work various shifts, including early morning, late evenings, weekends and holidays.      Being on our team means … You’re ready to...

At a Glance (Onsite Position) Full-time entry-level to mid-level customer service role troubleshooting and resolving customer technology and service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. SMB Tech Support Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions. Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Who are you? No matter your background, our training program can put you ahead of the curve on all the latest Spectrum technology. We’ll help you develop the skills to be comfortable, positive, and adaptable while resolving all kinds of technical mobile issues. Your dedication and resourcefulness, paired with the strength of...

JOB SUMMARY Provide basic to intermediate desktop support on a variety of issues through identification, research, and resolution of technical problems. Manage assigned helpdesk tickets and phone calls using best practices, excellent communication skills and IT department procedures for technical support. Review and complete assigned tickets within established Service Level Agreement (SLA). Promote excellent customer relations in every customer transaction, contact and communication. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience. Perform general technical support and troubleshooting of desktop systems hardware and software, local telephony, truck systems, printers, multi-function printers, scanners, video conferencing systems, mobile devices and other technologies as defined and required. Investigate system issues and provide solutions using specific product knowledge, system...